Important Notice
Your use of this website constitutes acceptance of the responsibilities and policy statements set forth herein. If you continue to use this website after any amendments to these terms, you shall be deemed to have accepted such amendments.
General Statement
SINOMAX Health & Household Products Limited (the Company) may, at its sole discretion, withdraw or modify any information, products, and services provided on this website at any time without prior notice. The Company reserves the final decision and absolute discretion regarding your eligibility to use individual information, products, and services.
You are responsible for preventing, safeguarding, and ensuring that your computer system and this website are protected from computer virus intrusion.
Internet Communications
Messages transmitted over the Internet are not guaranteed to be absolutely confidential. The Company shall not be liable for any losses arising from delays, loss, alteration, modification, or errors in messages transmitted by users to the Company via the Internet, or messages requested by users to be sent to them via the Internet. The Company shall also not be liable for any direct, indirect, special, or consequential losses arising from the use of this website.
Internet communications may be interrupted, lost, or delayed due to the open nature of the Internet, other reasons, online traffic, or data transmission errors.
Links to Other Websites
The risk of using hyperlinks to other websites or sources of information shall be borne entirely by you. The content, accuracy, opinions expressed, or links to other websites provided by such websites have not been reviewed, verified, monitored, or approved by the Company. The Company expressly disclaims any responsibility for the accuracy, content, utility, or data omissions of websites linked to this website. You should be responsible for all necessary consultation or investigation before making any online or offline browsing or transactions with such third parties. The Company reiterates that all risks arising from activities conducted through or on this website shall be borne by you. The Company makes no guarantee regarding the security of any information you may provide or be required to provide to any third party. You are deemed to have irrevocably waived all claims against the Company for any losses or damages suffered as a result of browsing or accessing other websites through this website.
The Company's website may contain hyperlinks to other websites of the Company for your convenience. The products and services provided by such websites may only be available to persons located or residing in the relevant jurisdiction. Furthermore, the content of such linked websites may be restricted from publication in certain jurisdictions and is therefore not provided to persons located or residing in such areas. Each member of the Company's websites sets its own terms of use, which may differ from one another. You should carefully review the applicable terms of use before using the relevant website.
Disclaimer
The Company has exercised due care in compiling the information and data contained on this website and will provide such information and data to you on an "as is" basis without any express or implied warranties or representations, particularly without warranties or representations that such information and data do not infringe rights, are confidential, accurate, suitable for individual purposes, or that such information and data do not contain computer viruses.
Copyright and Trademarks
The Company and other parties own the trademarks, logos, and service marks displayed on this website. Users may not use them without the written approval of the Company and such parties.
The content contained on this website, including but not limited to text, images, links, and audio, is protected by copyright. Without the prior written approval of the Company, no part of such materials may be modified, copied, stored in a retrieval system, transmitted (in any form or by any means), reproduced, distributed, reused, reposted, restored, deconstructed, used as creative material, or used for other commercial or public purposes.
Internet Privacy Policy Statement
The Company will only collect personal data that the Company considers relevant and helpful in understanding your needs and facilitating the Company's business operations.
The Company uses your personal data to provide you with better customer service and products.
The Company may be required at any time to disclose your personal data to government departments, judicial institutions, or the Company's regulatory authorities; however, the Company will only do so under appropriate authority.
The Company will record browsing data of visitors to the Company's website, but such records are limited to the web pages you have visited. The Company will compile general statistical data on website usage, including the total number of visitors to the website and categories of visitors classified by geographic domain server addresses. Some data will be collected through "cookies" - please refer to the following information for details on the use of cookies.
Use of Cookies and Tracking Tags
When you visit this website, the website will record this to analyze the number of visitors to the website and general usage patterns. Some of this data and visitor personalization settings data will be collected through "cookies." Cookies are files containing small amounts of data that are automatically stored in the Internet browser installed on the visitor's own computer and can be retrieved by this website in the future. Cookies allow this website to know which pages are more popular and allow visitors to enjoy personalized settings to create a more ideal online experience for users.
Currently common browser versions are preset to enable cookies functionality. If you wish to stop using cookies or be notified of cookie usage, you can change your browser settings yourself, but after the change you may not be able to access certain parts of this website.
In addition, this website may also use applications provided by third-party companies (such as XMO and Google Analytics) to record website traffic and other activities on this website. XMO and Google Analytics use monitoring technologies such as tracking tags and cookies for website activity analysis. The monitoring technologies such as tracking tags and cookies collect statistical data about visitors to the Company's website and usage analysis reports, allowing us to create better marketing. The data collected by these technologies is collective statistical data for analyzing the number of visitors to the website and general activities and usage patterns.
Ordering
When you place an order, you are purchasing such goods from the supplier at the specified price of the goods. Once you submit, you may not cancel the relevant order, even if we have not yet accepted or rejected your order.
We will confirm by email that we have received your order. The confirmation email will provide details of your order and the prices charged.
We reserve the right to refuse or cancel orders at our sole discretion for any reason, including but not limited to:
- Insufficient stock of the goods you ordered;
- Inability to arrange delivery to your area;
- One or more items you ordered are marked with incorrect prices due to human or computer error or incorrect pricing information provided by suppliers;
- Pricing and payment
We accept Alipay, PayPal, and credit card payments. When you place an order, you authorize us to charge the credit card you specify for the amount of the goods when we accept your order. Ownership of the goods will not transfer to you until payment is received. All product prices are calculated in Hong Kong Dollars (HKD $).
We use third-party payment services for online transactions. When you place an order, you agree and accept that, subject to their terms and conditions, your credit card information will be collected, processed, and retained by us and the payment service provider. You agree and accept that you solely and independently bear any losses incurred or arising from your credit card transactions, and we shall not be liable for any such losses, in whole or in part, under any circumstances.
Delivery, Returns, or Exchanges
After placing an order, no returns or exchanges of goods will be accepted. Please read the delivery service and terms and conditions carefully before ordering. Promotional codes or coupons are only applicable to one-time purchases through this website and are subject to terms and conditions. Promotional codes or coupons are non-refundable and cannot be exchanged for cash. Any remaining unused amounts will be forfeited. We reserve the right to terminate or modify the above offers. In case of any disputes, our decision will be final and decisive.
When you open an account on the website or conduct transactions, we collect information to identify you and respond to your requests. If you register on this site, you will need to provide certain information, including your name, address, credit card number (if you pay by credit card), telephone number, and email address, so that we can process and complete your orders, notify you of your billing status, and keep you informed of special offers.
We collect your information for:
- Processing your orders;
- Managing this website;
- Monitoring customer traffic patterns and website usage to help us develop and improve the design and layout of this site;
- Promotional notifications
To request access to data or data correction, please go to Member Center > Account Information to view or correct data.
To obtain information about the Company's usual practices and types of data held, you can contact customer service via WhatsApp (852) 6390 7382 or email enquiry@zleepylife.com.
